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Connecting health data for a healthier Iowa

Healthcare organizations across Iowa are making the CyncHealth connection to get fast access to valuable data, improve patient care, and enhance efficiency.

Community for patients and providers

As the designated health information exchange (HIE) for Iowa, CyncHealth connects over five million lives and more than 1,100 facilities across the Midwest—and counting. From large hospital systems to rural health clinics to long-term and post-acute care facilities, and every type of healthcare organization in between, CyncHealth is creating community-wide connections patients and providers can count on when they need them most. 

We’re working toward a healthier future for the people of Iowa. Who participates with CyncHealth in Iowa?

Connect Iowa

With CyncHealth, you no longer have to care for your patients in a vacuum. Instead, you’re connected to comprehensive health data that allows you to provide whole person care that improves outcomes and changes lives. 

CyncHealth goes beyond traditional healthcare to help you meaningfully address social determinants of health (SDoH), collaborate with health and social service care providers, and track outcomes together to better care for your most vulnerable patients.

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We take care of the data so you can care for your patients

CyncHealth’s powerful platform was designed to work the way you work, delivering a health data utility your clinician’s will want to utilize. With technology that makes it easier for care teams to access the data they need, when they need it, CyncHealth lets you spend less time on paperwork and administrative burdens and more time where you want to be—with your patients.

With CyncHealth, you can: 

  • Access your patients’ comprehensive and longitudinal health history at the point of care.
  • Connect healthcare and social care to connect patients with the best program to meet their needs.
  • Improve communication among providers to improve patient outcomes.  
  • Ensure a seamless and cost-effective patient experience and smooth transitions of care.
  • Support your patients throughout their care journey.
  • Reduce administrative burden for clinicians and other staff.
  • Access Merit-Based Incentives through improved quality monitoring and reporting. 
  • Reduce unnecessary costs and monitor healthcare utilization. 
Let’s achieve our shared goal of a healthier Iowa—together.

Services available in Iowa

Health Information Exchange

CyncHealth provides access to the HIE through a secure method to access health information via a web-based portal and is a CyncHealth core product offering for participants. It enables clinicians to query the longitudinal health records for near real-time patient information, regardless of where patients seek care, enhancing their workflows to deliver safe, effective, high-quality care. The clinical portal is also connected to eHealth exchange, the largest query-based, health information network in the country.

Public Health Reporting

CyncHealth offers access to a patient’s comprehensive medication history through the PDMP – a stand-alone web-based medication query platform, as medication history viewable in the clinical portal, or as an integration with a participant’s her or pharmacy system to improve workflow for providers. Nebraska was the first state PDMP to require daily dispensing reports of all prescriptions, improving patient care and medication safety, reduce risks associated with polypharmacy, and aiding the prevention of the misuse of controlled substance prescriptions and continues to be a national leader in this space.

To learn more, please contact your account manager or

Social Care Referral Platform

CyncHealth provides access to our social care referral platform to participating providers at no additional cost, enabling provider to refer patients for social care needs to support better health outcomes. Referrals are supported by a local 2-1-1 Navigator in partnership with United Way to ensure higher rates of fulfilled referrals. Providers may refer patients for several services, including but are not limited to services for housing, food, utility assistance, and transportation.

CyncHealth also provides the Protocol for Responding to and Assessing Patient’s Assets, Risks and Experience (PRAPARE) for social needs screening. PRAPARE has been translated into 26 languages and was vetted for cultural appropriateness to help reduce barriers to social care.

HISP Direct Secure Messaging

As a HISP, CyncHealth provides Direct Secure Messaging utilizes the Direct Standard™, a technical standard for exchanging health information between health care entities (e.g., primary care physicians, specialists, hospitals, clinical labs) for sending messages in a trusted network. Direct is secure, easy-to-use, inexpensive, and approved for use by nationally recognized experts and organizations. Direct utilizes identity-proofing to ensure messages are only accessible to the intended recipient, per the protection regulations of the Health Insurance Portability and Accountability Act (HIPAA).

CyncHealth’s DSM product provides a HISP Services solution with 2 options:

  • Webport (aka Webmail) solution that is web based and can be accessed by users who have gone through the process of creating an account and reviewed the training. This option is provided as part of participation with CyncHealth at no additional cost.
  • DirectXDR solution that integrates DSM with the Electronic Health Record (EHR) so that DSM can be sent and received as the user is in the EHR. This is available to CyncHealth participants at an additional annual cost and can be setup usually within approximately 2 weeks.