FAQs
CyncHealth is a health data utility (HDU). CyncHealth operates a secure, electronic health information exchange (HIE) in Iowa and Nebraska. An HIE is a way of instantly sharing health information among authorized participating healthcare providers. The goal of HDUs is to facilitate access to and retrieval of clinical data to provide safe, more timely, efficient, effective, equitable, patient-centered care.
For example, if you’re taken to an emergency room after a serious accident, and you’re unable to clearly communicate your medical information, the doctors or nurses can use the CyncHealth system to make sure you’re not allergic to a medication they’re about to give you and review recent lab results or see information about your recent hospital encounters.
CyncHealth’s purpose is to bring trust and value to health information technology by creating solutions for moving health data forward.
CyncHealth provides a connection point for patient health information by working with it’s vendors to securely connect patient data and allow members to access that data while maintaining the privacy, security, and accuracy of the information being exchanged.
CyncHealth complies with HIPAA rules, as do CyncHealth participants. Protecting the privacy and security of health information is the highest priority to CyncHealth and its participants. Health information is kept secure using many technical safeguards and administrative policies and procedures.
The HIE connects Participants or Participating Facilities by providing a bridge to access data from other Participants. The information within the HIE is accessed through a patient query that will then display a complete longitudinal health record using data from records that have been provided by Participants and Participating Facilities for the patient queried.
CyncHealth is continuously working with Participants and Participating Facilities to make improvements in the quality of data being provided to the HIE. Working closely with healthcare leaders, CyncHealth strives to connect the healthcare systems to provide the best continuity of care and help healthcare stakeholders fulfill their goals.
A healthcare organization that would like to become a participant within CyncHealth can reach out to Support@CyncHealth.org and request a participation agreement.
The following clinical information may be available to Participants and Participating Facilities through CyncHealth, depending on what is being shared with the HIE:
- Transcription notes (i.e. discharge summaries, histories and physicals, operative reports, and emergency department reports)
- Continuity of care documents (CCDs)
- Immunization updates and queries
- Consult reports
- Lab & pathology results & ordering
- Radiology reports & ordering
- Public health alerts and notification
- Admission, discharge, and transfer information (ADT Alerts being implemented)
- Medication history
- Allergies
- Vitals
- Family history
- Advance Directives
Your medical information can be digitally shared across the healthcare network. Having your information included in the health information exchange can help healthcare providers deliver better care and could save your life.
In an emergency, medical professionals can use the HIE to instantly access your important health records, including allergies, medications and medical conditions. This information helps doctors provide better care, and in some cases, may help save lives.
The HIE can also reduce healthcare costs by eliminating unnecessary duplication of tests and procedures. For example, if a doctor can look up a recent blood test and view the results on the computer, a new test won’t be needed because the doctor has all the information needed to proceed. This also helps you avoid the hassle, discomfort, and additional out-of-pocket costs that may be associated with medical tests.
For additional information, copies of forms, copy of this notice, report an incident, request or if you have questions, please contact Support@CyncHealth.org.
