We meet health data needs for the state and region through a public-private partnership.
We meet health data needs for the state and region through a public-private partnership.
Our model, governed by stakeholders, ensures secure connectivity and interoperability. Collaborating with public health and Medicare/Medicaid, we streamline information sharing, enhancing efficiency and informed decision-making across the health ecosystem.
Work with us.
focus on the possibilities
At CyncHealth, we’re committed to improving individual and population health outcomes.
Our team plays a key role in building healthy communities through our commitment to advancing interoperability, enabling data democratization, fostering economic value, and establishing a health data utility.
Our Services
Health Information Exchange
ENS
(Event Notification Services)
PDMP
(Prescription Drug Monitoring Program)
CyncHealth enhances patient care and health outcomes by improving provider coordination through instant access to comprehensive health information, ensuring smooth transitions and effective management of chronic conditions and medications.
CyncHealth’s event notifications services (ENS) provide real-time updates to support timely, accurate care for at-risk patients, ensuring compliance with CMS mandates, reducing readmissions, and improving health outcomes through enhanced care coordination.
CyncHealth Nebraska’s Prescription Drug Monitoring Program (PDMP) tracks all prescription drugs, providing clinicians with a comprehensive medication history to improve patient care, reduce errors, enhance workflow efficiency, and ensure compliance with state and federal laws.
Social Care Referral Platform
Direct Secure Messaging
Interoperability Solutions
CyncHealth’s closed loop referrals platform (CLRP) solution, powered by Unite Us, connects healthcare with social care, enabling providers to address social determinants of health (SDOH), screen for needs, refer patients to local services, track outcomes, and strengthen collaboration with community partners to improve health equity and support vulnerable patients.
As a Health Information Service Provider (HISP), CyncHealth provides Direct Secure Messaging utilizing the Direct Standard™, a technical standard for exchanging health information between health care entities (e.g., primary care physicians, specialists, hospitals, clinical labs) for sending messages in a trusted network.
CyncHealth’s DSM product provides a HISP Services solution with 2 options:
With secure access to aggregated health information, CyncHealth participants can feel confident in the data. We are technology agnostic, focusing more on the completeness and accuracy of important health information than on the brand of technology used to collect it. We do this by ensuring interoperability regardless of Electronic Health Record (EHR) vendor, health system, or data standards.
Provider Portal
Better data, better care
Improve the way you treat patients with comprehensive information in a streamlined, intuitive platform! CyncHealth’s Provider Portal supports care coordination, giving you real-time patient health data to help improve outcomes.
Workflow Efficiencies and Integration
Our workflow integration promotes continuity of care by reducing the risk of errors or data inconsistencies during patient handoffs and care transitions.
Health Information Exchange
CyncHealth provides access to the HIE through a secure method to access health information via a web-based portal and is a CyncHealth core product offering for participants. It enables clinicians to query the longitudinal health records for near real-time patient information, regardless of where patients seek care, enhancing their workflows to deliver safe, effective, high-quality care. The clinical portal is also connected to eHealth exchange, the largest query-based, health information network in the country.
Event Notification System
Event Notification Services (ENS) are automated health information alerts from discharging acute and critical access hospitals to a care coordinating provider. This application messages assigned care managers and/or providers when their patients have an event such as Emergency Department (ED) or Inpatient (IP) admissions/discharges. Providers receive notifications on events such as a patient being discharged from a hospital to home or hospital to nursing home and other care transitions.
PDMP
Social Care Referral Platform
CyncHealth also provides the Protocol for Responding to and Assessing Patient’s Assets, Risks and Experience (PRAPARE) for social needs screening. PRAPARE has been translated into 26 languages and was vetted for cultural appropriateness to help reduce barriers to social care.
Direct Secure Messaging
As a Health Information Service Provider (HISP), CyncHealth provides Direct Secure Messaging utilizing the Direct Standard™, a technical standard for exchanging health information between health care entities (e.g., primary care physicians, specialists, hospitals, clinical labs) for sending messages in a trusted network.
CyncHealth’s DSM product provides a HISP Services solution with 2 options:
- Web Portal is where secure messages can be accessible through a separate web application, much like using Gmail. This option is provided as part of participation with CyncHealth at no additional cost.
- DirectXDR is an optional solution that enables secure messages to be sent directly to the Electronic Health Record (EHR). This is available to CyncHealth participants at an additional annual cost and can be setup usually within approximately 2 weeks.
This service is available for providers.
Interoperability Solutions
Although interoperability is at the core of all CyncHealth solutions, we take special care to ensure:
- Data specifications: We ensure shared data meets or exceeds the most current version of the CyncHealth Data Specifications. These are approved by governing entities representing all participants and include the most recently published United States Core Data for Interoperability (USCDI) data standards in effect.
- Providers using certified EHR technology send data according to USCDI standards.
- Payers send claims data according to X12 electronic data interchange standards.
- Data quality and completeness: By focusing on the data’s reliability, CyncHealth ensures a comprehensive view of health information to enhance decision-making for all participants.
- Data sharing: We have a number of ways to provide aggregated data back to participants, including, but not limited to:
- Various file formats utilizing all supported file transport protocols
- Open-source and/or custom software solutions
- Application Program Interface (APIs)
- Bi-directional interface connections
This service applies to all participant types.
Provider Portal
Better data, better care
Improve the way you treat patients with comprehensive information in a streamlined, lightweight, intuitive package! CyncHealth’s Provider Portal (currently in use in Iowa with plans to expand in the future) supports care coordination, giving you real-time patient health data to help improve outcomes.
The provider portal is a powerful tool that can help refine your care and processes in a number of ways, including, but not limited to:
Reduced costs | Reduced burden | Improved efficiency
Workflow Efficiencies and Integration
CyncHealth offers optional solutions to improve accessibility and readability of products and data via the Health Information Exchange (HIE):
- Single Sign-On (SSO) allows users to access multiple CyncHealth products, using one unique login ID/password combination, provided the user has been provisioned to use those products.
- EHR data integration improves workflow efficiencies, providing options for PDMP information (Nebraska only) and/or Direct Secure Messages to be sent directly into the participants EHR, enabling this type of information to be viewed in the EHR versus a user having to access a separate system.
Participant resources
Participant Resources
In response to evolving regulations and advancements in interoperability in healthcare, CyncHealth has revised its Participation Agreement to ensure compliance and readiness for industry progress.
Governing Principles & Policies
CyncHealth has undergone a significant revision of its Data Sharing Participant Agreement (PA), streamlining its Governing Principles and Policies to enhance participant understanding and compliance.
