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CyncHealth is a health data utility designed to build a complete, longitudinal health record for every patient. We are a forward-looking, fiscally responsible, nonprofit organization dedicated to advancing the quality and cost-efficiency of care by facilitating interchangeability and health information exchange to benefit providers and patients.

CyncHealth’s purpose is to bring trust and value to health information technology by creating solutions for moving health data forward. 

CyncHealth provides a connection point for patient health information by working with it’s vendors to securely connect patient data and allow members to access that data while maintaining the privacy, security, and accuracy of the information being exchanged.

CyncHealth complies with HIPAA rules, as do CyncHealth participants. Protecting the privacy and security of health information is the highest priority to CyncHealth and its participants. Health information is kept secure using many technical safeguards and administrative policies and procedures.

The HIE connects Participants or Participating Facilities by providing a bridge to access data from other Participants. The information within the HIE is accessed through a patient query that will then display a complete longitudinal health record using data from records that have been provided by Participants and Participating Facilities for the patient queried. 

CyncHealth is continuously working with Participants and Participating Facilities to make improvements in the quality of data being provided to the HIE. Working closely with healthcare leaders, CyncHealth strives to connect the healthcare systems to provide the best continuity of care and help healthcare stakeholders fulfill their goals. 

A healthcare organization that would like to become a participant within CyncHealth can reach out to and request a participation agreement.

The following clinical information may be available to Participants and Participating Facilities through CyncHealth, depending on what is being shared with the HIE: 

  • Transcription notes (i.e. discharge summaries, histories and physicals, operative reports, and emergency department reports)
  • Continuity of care documents (CCDs)
  • Immunization updates and queries
  • Consult reports
  • Lab & pathology results & ordering
  • Radiology reports & ordering
  • Public health alerts and notification
  • Admission, discharge, and transfer information (ADT Alerts being implemented)
  • Medication history
  • Allergies
  • Vitals
  • Family history
  • Advance Directives

Direct Messaging provides secure and encrypted email service that supports electronic communication between physicians, nurse practitioners, physician assistants, other healthcare providers, care managers, and patients. This form of communication allows for the transmission of health information in a unidirectional flow using a secure, standardized, scalable, encrypted format and ensures that the information goes to the correct provider, organization or patient. As an email service, Direct Messaging provides reliable tracking of successful delivery of your messages to the intended recipients.

There are two methods that can be implemented for Direct Messaging:

  • Electronically sending messages to one another by attaching and exchanging health information documentation through secure email over an internet connection
  • Integration of Direct Messaging with your EHR system to streamline the workflow process of sending/receiving summaries of care from within your EHR

The benefits of Direct Messaging are:

  • Enhances transitions of care with direct communication to receiving providers.
  • Promotes care coordination activities that support value-based care delivery models, e.g.  Patient-Centered Medical Homes (PCMHs).
  • Provides a primary vehicle for delivery of event notifications and clinical continuity of care documentation within the HIE’s Patient Event Subscription (PES) service.
  • Facilitates fast, cost-effective exchange of patient health Information to augment/replace previous inadequate, outdated and more expensive forms of sharing information such as fax or delivery of paper charts.
  • Participants may send health data to any other individual or organization that is also a Direct Participant outside of a formal Health Information Exchange or other private network.
  • Addresses are available from HISPs (Health Information Service Providers), are verifiable and “unspoofable”.
  • Is an initiative created and supported by the ONC and is Internet-friendly.
  • Addresses can be added to the online Provider Directory to facilitate information exchange amongst referral partners
  • Supports the ability of participants to meet key Stage 2 Meaningful Use objectives by providing an approved transport mechanism for:
    • Electronically sending and receiving summary care records for Transitions of Care or Referrals.
    • Providing patients with the ability to view, download, and transmit their health information.

For exchanging messages a user would need an internet connection and access to either the CyncHealth HIE or their EHR if the service is integrated.

Contact CyncHealth support at or through our Contact Us form.

For additional information, copies of forms, copy of this notice, report an incident, request or if you have questions, please contact