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Patient & Family Resources

What is CyncHealth?

CyncHealth is a health data utility (HDU). HDUs like CyncHealth provide the capability to digitally exchange clinical information among different health care systems and providers across the region. The goal of HDUs is to facilitate access to and retrieval of clinical data to provide safe, more timely, efficient, effective, equitable, patient-centered care.

Think of it like this…Health System A uses one electronic health record; Health System B uses another; and Health System C uses yet another. None of them talk to each other. So if you have a primary care physician in Health System A, but have a mental health provider in Health System B and sometimes go to the urgent care center down the block that is part of Health System C, your health record is in pieces! If you have kids or parents or a partner that you take care of – it gets even more complicated!

CyncHealth can talk to almost all electronic health records and has near universal participation of the major health systems in Nebraska and Iowa. So, regardless of what Health System you and your family seek care at, they share that health record with CyncHealth. We then compile all those pieces and put them into what we call the “longitudinal health record” so that your entire record is in one place. Your provider can then access CyncHealth and have all that information at their fingertips without you having to carry med lists, log into three different Health System portals, etc. It saves you time and money with more accurate diagnoses and fewer duplicate tests, reduces medication error or overlap and more.

You have the right to opt out of participation in CyncHealth. Opt out means your written decision that your Protected Health Information (PHI) cannot be searched for through CyncHealth by a healthcare provider except as required by law or as authorized by you in the case of an emergency. You can opt back in at any time.


CyncHealth values privacy and security above all else. CyncHealth ensures your data and information are protected and are:
  • Safe and Confidential
  • Encrypted
  • Tracked and Audited
We follow all federal and state privacy and security laws in the reporting of availability or data and follow industry-leading approaches to the protection and access of information for its status as an HDU. CyncHealth’s approach addresses access controls under the Health Insurance Portability and Accountability Act (HIPAA) and ensures that the privacy and security of your health information always remain a priority when sharing data. For more information you can read the Notice of Privacy Practices.

Social Care Needs

We understand that not everyone feels comfortable sharing their social needs with their health care providers or others and vital needs often go unmet. CyncHealth, along with community partners, created a way for individuals to refer themselves for social care needs.

Are social needs (housing, transportation, food, job insecurity, etc.) impacting your health? If you or someone you know is in need of services, find help by visiting the self-referral link below:

What you need to know about sharing health information.

Patient Brochures (English)

Folletos Para Pacientes (Spanish/Español)