Skip to content
Privacy policy

Privacy Practices

Purpose of CyncHealth and who has access to health information

CyncHealth established systems are created to securely allow your health information to be shared electronically with all of your healthcare providers that participate in CyncHealth.

Information is encrypted when sent through CyncHealth, which means it cannot be read by unauthorized persons even if received or accessed by an unauthorized person.

Your health information may be used, consistent with state and federal law, for the following purposes:

  • Treatment Purposes: Each treating physician will be able to access another treating physician’s electronic records to better treat you.
  • Payment Purposes: Information may be sent to healthcare payers for payment of treatment you receive.
  • Public Health Purposes: Information may also be sent to the Health Department if required by law, such as immunization information for children.

A healthcare provider and other entities, such as insurance payers, may participate in CyncHealth after completing an agreement and assuring compliance with all laws pertaining to confidentiality of health information and with CyncHealth policies. Their employees are restricted as to what information they may have access to depending on their need for the information. For example, the receptionist is only allowed to see your demographic information such as your name, address, the name of your insurance company. A physician or other healthcare professionals, such as nurses, may be able to view most of your health information if necessary for your treatment.

CyncHealth protects health information

CyncHealth complies with patient privacy rights in accordance with state law and the Privacy and Security Regulations enacted under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Governing Principles and Policies


You have the right to opt out of participation in CyncHealth. Opt out means your written decision that your Protected Health Information (PHI) cannot be searched for through CyncHealth by a healthcare provider except as required by law or as authorized by you in the case of an emergency.

To opt out complete the appropriate form below. Remember, you can opt back in at any time.

Nebraska Opt In Form | Nebraska Opt Out Form

Iowa Opt In Form | Iowa Opt Out Form

Care and benefits

A healthcare provider, health insurer or government health plan may not withhold coverage or care nor may a health insurer deny a health insurance benefit based solely on your choice to opt out of CyncHealth.

Receiving an accounting of disclosures of health information

You have the right to request an accounting of disclosures as defined by the Health Insurance Portability Accountability Act Privacy Rules.

Access, inspection, and copying of health information

You have the right to request an electronic copy of your Individually Identifiable Health Information that is available through CyncHealth. CyncHealth will require healthcare providers participating in CyncHealth to provide access or an electronic copy to you.

Notification of a breach

You have the right to be notified, pursuant to Title 45, Code of Federal Regulations, part 164, subpart D, of a breach that affects your Individually Identifiable Health Information.

For additional information, copies of forms, copy of this notice, report an incident, request or if you have questions, please contact